AVAILABILITY

Assisted Self-Help should be available to all users – regardless of functional ability, technical requirements or digital skills.

Accessibility is a central part of our social mission: to make evidence-based information about mental health accessible to as many people as possible. We therefore work systematically to ensure that our digital solutions meet the requirements of universal design.

Availability status

We want our services to work well for everyone who uses them. That's why we're constantly working to make our website, tools, and apps easier to use – including for people who use screen readers, keyboards, switch controls, or other assistive devices.

Our goal is to follow WCAG 2.2 level AA for all parts of the solution that are displayed to end users. Solutions for healthcare professionals follow the same principles, with a defined minimum level of accessibility.

We test our services regularly and fix errors when they are discovered. 

Ongoing improvement work

We do our best to ensure that all parts of the service are accessible, but we still have some areas we are actively working to improve. 

Download detailed review of the WCAG checklist for Assisted Self-Help.
• WCAG Checklist for Assisted Self-Help (PDF)

GIVE FEEDBACK

If you experience barriers, errors, or content that doesn't work with your assistive devices (such as screen readers, keyboards, switch controls, or magnification), we'd love to hear from you. 

We really appreciate feedback on availability! Feel free to use our contact form by clicking here.

You can also reach us at: kontakt@assistertselvhjelp.no

If the request concerns content that you cannot access, we will either correct the error, offer an available alternative, or explain why we may not be able to make the change immediately.

If you are not satisfied with the feedback you receive from us, you can complain to:

Discrimination and Accessibility Board

This is the appeals body for universal design in Norway. More information can be found at the Norwegian Authority for Universal Design of ICT:

https://www.uutilsynet.no

This statement was last revised on November 18, 2025. The next scheduled WCAG review will be conducted in November 2026.